How to Check Your FESCO Bill Without a Reference Number

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How to Check Your FESCO Bill Without a Reference Number, by Meter, Name, or CNIC

FESCO, the prominent electricity distribution company serving Faisalabad, has a rich history of providing reliable electricity services to the city’s residents. With a strong commitment to innovation and customer satisfaction, FESCO stands as a leader in the electricity distribution sector of Faisalabad.

How to Check Your FESCO Bill Without a Reference Number? If you find yourself without a reference number and unable to access your FESCO bill online, we recommend reaching out to FESCO customer support for assistance. They will guide you in retrieving your account details and your bill.

Here’s how to contact FESCO customer support:

  1. Dial FESCO customer support at 0800-34373.
  2. Follow the automated instructions or wait for a customer service representative to assist you.
  3. Please furnish your account details and elucidate the nature of your problem.
  4. A customer service representative will guide you in retrieving your bill and addressing any concerns or problems you may have.

To make this process smooth, it’s best to have your account details ready when calling, including your name, address, and meter number.

How to Check Your FESCO Bill by Meter Number? To access your FESCO bill using your meter number, follow these steps:

  1. Visit the FESCO website (www.fesco.com.pk).
  2. Click on the “Customer Services” option in the menu.
  3. Select “New Connection / Meter Info.”
  4. Enter your 13-digit “Meter Number” in the provided field.
  5. Please enter the “Verification Code” that is currently visible on the screen.
  6. Click the “Submit” button.

After completing these steps, your current month’s FESCO bill should appear on the screen, including details like the amount due, due date, meter reading, and more.

How to Check Your FESCO Bill by Name? Regrettably, checking your FESCO bill by name is not possible. The only methods to retrieve your FESCO bill are by using your reference number or meter number. If you don’t have your reference number, contact FESCO customer support for assistance at 0800-34373. Be sure to have your account details handy for a smooth process.

How to Check Your FESCO Bill by CNIC (Computerized National Identity Card)? Unfortunately, FESCO does not offer the option to check your bill by CNIC. Your reference number or meter number is required to access your FESCO bill. If you don’t have your reference number, reach out to FESCO customer support at 0800-34373, and they will assist you.

How to Download Your FESCO Bill To download your FESCO bill, follow these steps:

  1. Visit the Check FESCO Bill Page.
  2. Enter your 14-digit “Reference Number” (find it on your previous FESCO bill) in the provided field.
  3. Click “Check Bill” and wait for a few seconds to see a summary of your FESCO bill.
  4. Click “View complete bill” to access the full bill and download options.

After submitting this information, your current month’s FESCO bill will be visible on the screen. To download the bill, click the “Download” button at the top right corner. It will be saved as a PDF for your records.

If you encounter any difficulties with this process or require further assistance, contact FESCO customer support at 118. Remember to have your account details ready.

How to Activate FESCO Bill SMS Alerts Service To activate FESCO bill SMS alerts, follow these steps:

  1. Open your messaging app.
  2. Create a new message.
  3. Type “FESCO Bill” in the message body.
  4. Send this message to 8118.

Upon sending this message, you’ll receive a confirmation from FESCO that your bill alerts service is activated. You’ll now receive SMS alerts for your FESCO bills when they’re available. Standard SMS charges will apply for these alerts.

If you wish to unsubscribe from this service later on, simply send an SMS to 8118 with the message “Unsubscribe FESCO Bill.”

How to Register a Complaint with FESCO Bill To register a FESCO bill complaint, follow these steps:

  1. Visit the official FESCO website at www.fesco.com.pk.
  2. Click on the “Customer Services” tab in the top navigation menu.
  3. Under “Customer Services,” click on the “Complaints” link.
  4. Fill out the online complaint form with your personal information and details of your complaint.
  5. Kindly furnish your account number, reference number, and meter number.
  6. Enter the captcha code displayed.
  7. Click “Submit” to register your complaint.

After submitting your complaint, you’ll receive a complaint number from FESCO, which you can use to track its status. For further assistance or to follow up on your complaint, contact FESCO’s customer support center at 0800-22000.

FESCO Bill Contacts and Helpline You can reach FESCO through various channels:

  • Helpline: Call FESCO’s customer support center at 0800-22000 for general queries, complaints, and bill-related information.
  • Email: Email FESCO at feedback@fesco.com.pk for general queries and feedback.
  • Social Media: Reach out to FESCO via their social media accounts on Facebook and Twitter for general queries and updates.
  • Physical Office: Visit FESCO’s head office at West Canal Road, Abdullahpur, Faisalabad, Pakistan, for in-person queries and assistance.

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